Padron Digital (“Padron Digital,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes the information we may collect when you visit www.padrondigital.com, submit a website request, communicate with us, or purchase our services.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Your name
- Business name
- Email address
- Phone number
- Current website address
- Business type
- Services or package you are interested in
- Project details and other information you choose to provide
We may also receive information related to your interactions with our website or services, such as basic technical, device, browser, or usage information when made available by the services and infrastructure we use.
2. How We Use Information
We may use the information we collect to:
- Respond to website and project requests
- Communicate with prospective and current clients
- Provide, maintain, and support our services
- Manage website projects and customer relationships
- Process and administer purchases and subscriptions
- Send service-related communications
- Prevent fraud, misuse, or security issues
- Improve our website, services, and customer experience
- Comply with legal obligations and enforce our agreements
3. Payments
Payments may be processed by third-party payment processors such as Stripe. Padron Digital does not need to directly receive or store your full payment card number in order to process payments through these services.
Payment processors may collect and process payment, billing, identity, fraud-prevention, and transaction information according to their own privacy policies and terms.
4. Service Providers
We may use third-party service providers to operate our business and provide our services. These providers may process information on our behalf when necessary to perform their services.
For example, we may use providers for website hosting and infrastructure, customer and lead management, business email, payment processing, and other technical or operational functions.
We do not sell your personal information to third parties for money.
5. How We Share Information
We may share information with service providers that help us operate Padron Digital, when necessary to complete a transaction or provide requested services, when required by law or legal process, or when reasonably necessary to protect our rights, customers, systems, or business.
We may also disclose information in connection with a merger, acquisition, financing, sale, or transfer of all or part of our business or assets.
6. Data Retention
We may retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and transaction records, resolve disputes, enforce agreements, and satisfy legal, accounting, or operational requirements.
Retention periods may vary depending on the type of information and the reason it was collected.
7. Data Security
We use reasonable administrative and technical measures intended to protect information under our control. However, no website, internet transmission, storage system, or electronic communication method can be guaranteed to be completely secure.
8. Cookies and Similar Technologies
Our website or the third-party services used to operate it may use cookies or similar technologies for essential functionality, security, performance, or analytics.
If we introduce additional advertising, tracking, or analytics technologies in the future, this Privacy Policy may be updated to describe those practices.
9. Your Choices and Requests
You may contact Padron Digital to ask questions about personal information you have provided to us or to request that we update or delete information, subject to information we may need to retain for legal, security, contractual, payment, or legitimate business purposes.
To make a privacy-related request, email matthew@padrondigital.com.
10. Third-Party Websites and Services
Our website may contain links to third-party websites or services. Padron Digital is not responsible for the privacy practices, content, or security of third-party websites and services. We encourage you to review their applicable privacy policies.
11. Children's Privacy
Padron Digital's services are intended for businesses and are not directed to children under 13. We do not knowingly seek to collect personal information from children under 13 through our business website.
12. Changes to This Privacy Policy
We may update this Privacy Policy as our business, website, services, or legal obligations change. When we update it, we may revise the effective date shown at the top of this page.
13. Contact Us
If you have questions or requests concerning this Privacy Policy or Padron Digital's privacy practices, contact: